Question 1

What is Dial-A-Bus?

Accepted Answer

Dial-A-Bus is a non-profit transportation agency in Benton County with ADA transportation for people with disabilities, seniors, and more. 
Click here for our About page which has a lot of information on our history and what we do in the community today!

Question 2

Who can ride with Dial-A-Bus?

Accepted Answer

We provide many different services that serve a variety of individuals, serving several thousand clients.

For Benton Area Transit, all seniors and people with disabilities in Benton County can ride. You need to get certified with the City of Corvallis to show there is a need for our services. Click here for the ADA Paratransit Application.

For other services and who can ride, please visit our Services Page by clicking here.

Question 3

How can I volunteer?

Accepted Answer

First of all, thank you! You have several options. You can go to our volunteer page and fill out the contact form, you can call us at (541) 752-2615, or come visit us at 4077 SW Research Way in Corvallis.

You can volunteer as often or as little as you want, even if it's just one shift a month! You just need to be 25 years old or older to drive for us.

Question 4

What can I do to help Dial-A-Bus?

Accepted Answer

You can donate, volunteer, follow us on social media, create social media fundraisers on platforms like Facebook, Instagram, and TikTok, and invite people you know to like our pages! The more people that know about what we do, the more people we can serve!

Donations go toward transportation for those in need, safety, vehicles, food delivery, and more for our clients.
Our volunteers make their own schedules and drive our vehicles under our insurance. Sign up today!

Facebook.com/dialabus 
Twitter.com/dial_a_bus 
Instagram.com/bc.dialabus 
LinkedIn.com/company/dial-a-bus-bc

Question 5

Do you close for inclement weather?

Accepted Answer

Yes. Dial-A-Bus follows the Corvallis School District’s schedule for weather closures. Rides will be cancelled on snow days and all riders will be called and informed. Although we also drive the Benton Area Transit routes, they do not necessarily close on the same schedule, you can visit RideTheBat.com for more info on their schedule and cancellations.

Question 6

What other transportation services are there in the area?

Accepted Answer

Benton Area Transit (BAT) and ADA Eligibility - (541) 766-6318
Corvallis Transit System - (541) 766-6998
Albany Transit System and Albany Call-A-Ride - (541) 917-7770
Linn-Benton Loop (Albany Transit) - (541) 917-7667
PDX Shuttle (Groome Transportation) - (877) 693-3785
Lincoln County Transit - (541) 265-4900
Linn Shuttle - (541) 367-4775

Question 7

How much do rides cost?

Accepted Answer

Rides with Benton Area Transit through Dial-A-Bus are free. For folks who do not qualify for BAT or need transportation outside of Benton County, contact our dispatchers at (541) 752-2615 and they can provide more information. We always try our best to help those in need.

Question 8

How often will I be billed?

Accepted Answer

Depending on the amount of your bill, you will be billed either once a month or once a quarter. Bills are sent out by the 15th of each month.

Question 9

What do I do if I believe I lost an item in a vehicle?

Accepted Answer

If you left something behind in a Dial-A-Bus or BAT vehicle, contact us as soon as possible by phone: (541) 752-2615 or email: DABDispatch@bentoncountyor.gov with a description and we will work with you to have it returned.

We generally keep items for two weeks before we donate or dispose of them, but sometimes if they are a biohazard or otherwise problematic, we may not be able to hold on to them for that long.

Office hours are Monday through Friday, 8:00 AM to 5:00 PM at our dispatch office in the Benton County Sunset Building, 4077 SW Research Way, Corvallis.

Question 10

Best place to view updates/news?

Accepted Answer

On our Facebook page or our News page of our website.